Postcard Club terms

Who we are, and these terms

Postcard Club is operated by COMORA PTY LTD, Australia. By creating an account or using the app you agree to these terms and to our privacy policy. In the iPhone app these terms apply in addition to Apple's standard Licensed Application End User License Agreement. If you do not agree, please do not use Postcard Club.

Your account

You must be at least 13 years old. Keep your sign-in codes and device links private: you are responsible for what happens on your account. Tell us if you think someone else has used it.

Your postcards

You keep ownership of the photos and words you send. You give us permission to store, process and deliver them to the people you choose, and to show them to those people in the app. Only share content you have the right to share, and do not share other people's private postcards without their permission.

What is not allowed

There is no tolerance for objectionable content or abusive behaviour. Do not send anything that is illegal, sexually explicit, hateful, threatening, harassing, violent or that exploits or endangers children, and do not impersonate others, send spam or invade anyone's privacy.

We may remove content, suspend or end accounts and report serious cases to the authorities.

Reporting and blocking

Every postcard and person in the app has report and block controls. We review reports promptly and act on content or accounts that break these rules. You can also write to support@comora.co at any time. Blocking someone stops new postcards between you.

Postcard Club Plus

Sending, reading and replying are free. Plus is an optional subscription, monthly or yearly, that lets you start new postcards from your previous styles and unlocks monthly recaps and your whole postcard history. Without Plus the last three months of postcards are shown and older ones are kept safe, never deleted, and return if you subscribe.

Plus is billed by Apple to your Apple Account and renews automatically unless you cancel at least 24 hours before the end of the current period. Manage or cancel it in your Apple subscription settings. Refunds are handled by Apple.

Deleting your account

You can delete your account at any time in the app: open Settings and choose Delete my account. The privacy policy explains what is removed and what is kept.

Changes and liability

We may update the app and these terms; if a change matters we will tell you in the app. To the extent the law allows, Postcard Club is provided as is, and we are not liable for indirect or consequential loss. Nothing in these terms limits rights you have under the Australian Consumer Law or other laws that cannot be excluded. These terms are governed by the laws of Australia.

Questions: support@comora.co.